BUG: sport tags

A few quick things to check if you don’t mind:

• Did you actually select a team for the face? When you open the watch face on your phone, you’ll see today’s matches listed under the preview. The tags only populate after you’ve chosen a team there, so they’ll stay blank until then. Easy one to miss.

• Is the match you selected happening today? Sports data is only provided for matches taking place on the current day. If you selected a match from yesterday, you’ll need to choose one of today’s matches instead.

• Did you select the team after sending the face to your watch? If so, try sending the face to your watch again now that the team has been selected. Some versions only start listening for sports data when the face is first transferred to the watch.

i open studio on smartphone

choose the face

choose a match of TODAY Czechia - South Africa

press Preview Button

sync starts and face sent to watch

watch is syncing and installing face

face doesn’t show the sport tags

after it i go to smartphone

choose other game of today

press preview button

… same procedure as before … no sport tags shown

now i sent the face to a friend of mine … he tried also and can’t see the sport tags…everything empty

can you try this instead
go to this on your phone

confirm whether you see the match picker under the phone
pick a match for today
send watchface again
does this show any sports data?

i only see

           vs
           -
                      0

i choosed SUI - BIH

do you see team names on watch?
could you send picture of watch

i didi exactly what you said

and this is the result on watch

=>

from what URL do you get the data on phone?

maybe we should check if there are any restrictions?

the data comes from a sports api - its sent to your phone then to your watch

then i have no idea what’s the problem … i published now a face

maybe someone else can try ???

so we have a problem between phone and watch ? for me and my friend it isn’t working … so maybe for others also not ?

info: in the sharing screen now for scrolling templates is not working again and embed copied code also no more working. (see that picture here in that posting, it should be shown with a template)

I see everything except the flags. Have you tried syncing another sport watch from Alex or mine to see if they show like in studio. Is it all sport watches or just your one affected. My watch is open to inspect below

can you raise a separate bug with screenshots regarding embed scrolling - i am not sure i understand what you are seeing?

are you and your friend both in Germany? I am wondering if there is some regional issue?

we both are from Austria

i tried the face => World Cup Live Hub – jc73uk | WatchMaker

same … no data on display of watch

the most likely explanation will be the watch being an old version as the new version would show - instead of blank space
maybe try uninstall / reinstall watch app

Open up your watch for customize, and I can have a look.
If you have Folders… check the Opacity on Folders is correct e.g. 100
Check permission on Watchmaker App in phone are all allowed


sooooo i uninstalled and installed version 10.2.4 from phone to watch

on watch it shows 10.2.3 … how that can be ?

open play store on the watch and search for watchmaker and do update

wtf… what a challange. why i need an update when installing 10.2.4 ?

also after manually update only version 10.2.3 is shown.

i don’t understand that. how you have installed it ?

maybe watchmaker hasn’t rolled out the correct version?

google says 10.2.4 is fully rolled out for watch in all countries, but maybe there is some delay
i got the update myself about 16 hours ago

maybe they forgot Austria ;o))

it says austria is included